Data Protection & Privacy Policy

eSecure LABS, its sister concerns/subsidiaries and affiliates/channel partners is the author and publisher of the internet resources 'Parent Organization - eSecure LABS (www.esecurelabs.org)' and any other domains created from time to time hereinafter referred to as 'Company'. 'We’, ‘us' or 'our' is committed to respecting your privacy and choices (together with the Websites, Domains are referred to as the 'Services'). The statement highlights our privacy practices regarding data and information which we collect and store through our website, in-person meeting, via email/WhatsApp/calls/chat communications which are required to avail and offer our services from the following entities.

✔ eSecure LABS Inc.
✔ eSecure LABS - Forensic Services

Data Protection Binding Corporate Rules

eSecure LABS has established a Corporate Binding Rule (CBR) Program to comply with ‘European Data Protection Law’ and ‘Global Data Protection Law’, specifically regarding transmissions of personal data between its Member Firms, Channel Partners, and Network entities. The ‘CBR’ Program comprises both a ‘CBR’ Controller Policy as well as a ‘CBR’ Processor Policy. In the ‘CBR’ Program eSecure LABS refers to the global organization of independent service providers/channel partners (ref. as ‘eSecure LABS Member Firm’) and other entities in the eSecure LABS organization (eSecure LABS Network entity) that are bound to comply with the requirements of eSecure LABS GLOBAL (“ELG”).

What is Data Protection LAW?

‘Data Protection LAW - DPL’ gives people the right to control how their personal data is used. When eSecure LABS collects and uses the personal data of its current, past and prospective partners and employees, clients, suppliers, sub-contractors and any other third parties, this action is covered and regulated by ‘DPL’. ‘DPL’ doesn’t allow personal data to be transferred to anyone (Service Provider/Channel Partners/ Members/ Promoters/Employees etc.) without ensuring an passable level of data protection.

How we are managing all this?

“eSecure LABS – Forensic Services (ESLFS)” follow proper steps to ensure the safe and lawful use of personal data. The purpose of the ‘CBR’ Program, therefore, is to develop a framework to satisfy the standards contained in ‘Data Protection LAW’ and, as a result, provide an adequate level of protection for all personal data transferred from the eSecure LABS Network entities within Network entities.

eSecure LABS applies the ‘CBR’ Program globally, and in all cases where eSecure LABS processes personal data both manually and by automatic means, whether the personal data relates to organization’s current, past and prospective partners and employees, clients, suppliers, sub-contractors and any other third parties.

All eSecure LABS Member Firms are bound to comply with the ‘CBR’ Program as a result of becoming a member of eSecure LABS by way of signing a joining agreement. By signing the joining agreement eSecure LABS Member Firms are subject to conform with all common standards, methodologies and policies of eSecure LABS which are set out in the organizational regulations. The ‘CBR’ Program is part of one of the common standards specifically mentioned in the ‘ESL’ Regulations. ‘ESL’ Member Firms are responsible for making sure that their managed entities also comply with the provisions of the ‘ESL’ Regulations.

Principles Protecting Individual’s Privacy Notice and Choices:

✔ We notify the individuals/customers/users about how we collect their personal data from them and how its being used and how they can contact us with privacy concerns? Generally, we provide such notices via this statements, engagement letters/agreements or any other similar documents referenced with all relevant and subjective details by directly communicating with individuals from whom we collect the said and personal information/data.

✔ We collect and process data about an eSecure LABS personnel for the purpose of ‘Human Resource, Administrative, Recruitment and other Operational purposes following the ‘Privacy Shield Program’ We collect data from and individuals with consent and ‘Privacy Shield Program’. Consent for personal data to be collected, used and/or disclosed in certain ways may be required in order for an individual to obtain or use our services, such consent is provided through our engagement letters, employment agreements and other similar documents.

Collection of Personal Data & its processing:

For the purpose of this privacy notice, ‘Personal Information’ or ‘Personal Data’ is any data that relates to an individual who may be identified from that data, or with a combination of a set of data, or any other information which is in possession of organization. In general, you may browse our or use or access the services without providing any ‘Personal Information about yourself. However, we collect certain data information from your website visits such as:

✔ Personal Data that you provide via our Services, including information you provide through any associated forms e.g., name, email address, bank details, sex, demographic data, date of birth, pin code, designation, and company, or data regarding your usage of the Services.

✔Information about your computer and about your visits to and use of the Services, such as your Internet Protocol (IP) address, demographics, mobile’s operating system, your computer’s operating system, and browser type and information collected via cookies.

Use of your ‘Personal Data’ - We use your personal data for following purposes:

✔ To provide better usability, troubleshooting, and Website maintenance.
✔ To understand which parts of this Website are visited and how frequently.
✔ To provide access to desirable content based on your preferences.
✔ To provide you desirable services.
✔ To process job applications (more details about which are available on corresponding portals of this website).
✔ To provide information and services as requested by you.
✔ To assess queries, requirements, and process requests for Software Platforms, and Services.
✔ To perform client communication, service, billing, and administration.
✔ To conduct data analysis.
✔ To maintain leads.
✔ To run marketing or promotional campaigns.
✔ To create brand awareness.
✔ To provide better Services and generate demand.
✔ To market products and services based on legitimate business interest under the applicable law and
✔ To conduct processing necessary to fulfil other contractual obligations for the individual.

Use of your ‘Personal Data’ - We use your personal data for following purposes:

✔ Communication: We may use your Personal Data to manage and provide services you request or have expressed an interest in, to communicate with you in case of customer support, process transactions, for sending newsletters, updates, and promotional materials, or seek your opinion and feedback and personalize and/or tailor any communications that we may send you.

✔ Advertising: We may use your Personal Data to carry out advertising and market research based on behavioural metrics, geo-location data, demographic data, and marketing favourites we capture. We may permit certain third-party companies to help us tailor advertising based on use.

✔ Activity Tracking: We may use your Personal Data to track your activity in relation to Services, or on our digital platforms and personalize and improve your experience. This can be used to create an individual profile for you so that we can understand and respect your favourites or for profiling determinations to enable us to personalize and/or tailor any marketing communications that you may consent to receive.

✔ Optimization: We may use your Personal Data to operate, improve and maintain the Services, to prevent fraud and abuse.

Disclosure of Personal Data, Data Recipients and Transfer

The organization never share your ‘Personal Data’ with third parties for marketing purposes for any means. We share your 'Personal Data' within: The Company and It's Sister Concerns, Channel Partners & Service Providers.

Use of COOKIES

This explains what cookies are, the different types of cookies, how we use them and most importantly how to control your cookies. By continuing to use our Services, you are agreeing to the use of cookies and similar technologies for the purposes described here (for handing and sharing data digitally). Our Services use cookies to improve your online experience. “Cookies” are small pieces of information sent by an organization to your computer and stored on your hard drive to allow the Websites to recognize you when you visit. They collect geometric data about your browsing actions and patterns and do not identify you as an individual. For example, we use Cookies to store your country preference. This helps us improve our Services and deliver a more personalized service. We use both session cookies and persistent cookies. A session cookie is only stored on your device during a single visit to the Site (“browser session”) and is deleted when you close your browser to end the session. We use session cookies to make it easier for you to navigate our Services.

A persistent cookie remains on your hard drive for an extended period. We use persistent cookies to remember you, so you don’t have to log in every time you use our Services. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our Services. Our Services gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp. This information is used to administer and improve performance, diagnose server problems, and to help ensure the security of our Services. Our Services include social media features, such as the Facebook Like button and widgets, such as a “Share” button. These features may collect information such as your IP address, which page you are visiting on our Services and may set a cookie to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy policy of the company providing it.

How to OPT-OUT
We recommend you accept all cookies from our websites, or Services to get all the benefits outlined above. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Unless you have adjusted your browser settings, our system will issue cookies as soon as you visit our websites, or Services, If you reject cookies, you may still use our Services, but your ability to use some areas of our Services, such as contests or surveys, will be limited.

Controling Your Personal Data
Subject to the local legal requirements, you have the right to access, correct, delete or transfer your Personal Data that we hold, including your profile and preferences. You also have the right to object to certain processing and, where we have asked for your consent to process your Personal Data, to withdraw this consent. Where we process your Personal Data because we have a legitimate interest in doing so (as explained above), you also have a right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your Personal Data. Specifically, in certain circumstances, you have the following Personal Data protection rights.

Access, Correction, Objection of your Personal Data:

✔ The right to be informed - As a data controller, we are obliged to provide clear and transparent information about our data processing activities, This is provided by this Privacy Notice and any related communications we may send you.
✔ The right to access - update or to delete the Personal Information.
✔ The right to be forgotten - Where no overriding legal basis or legitimate reason continues to exist for processing Personal Data, you may request that we delete the Personal Data - This includes Personal Data that may have been unlawfully processed, We will take all reasonable steps to ensure erasure.
✔ The right of rectification You have the right to have your information rectified if that information is inaccurate or incomplete.
✔ The right to object You have the right to object to our processing of your Personal Data including where processing involves automated decision-making.
✔ The right of restriction - You can also ask us to delete or restrict how we use your Personal Information, but this right is determined by applicable law and may impact your access to some of our services.
✔ The right to data portability - You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
✔ The right to withdraw consent - You also have the right to withdraw your consent at any time where we relied on your consent to process your Personal Data, The Company intends to protect your Personal Data and to maintain its accuracy, and we implement reasonable administrative, physical security, and technical controls in order to safeguard your Personal Data from unauthorised access, use and disclosure.
✔ Retention of your Personal Data - Personal Data will not be retained for a period more than necessary to fulfil the purposes outlined in this Privacy Notice, unless a longer retention period is required by law or for directly related legitimate business purposes.
✔ Partner Websites - The Company provides links to third-party websites and services. However, the Company is not responsible for the privacy statements, practices, or the contents of such third-party websites.

If you want to access/modify/update your personal data being processed by eSecure LABS or if you want to request erasure, restriction of processing or a readily portable copy of your personal data then please feel free to contact us: support[at]esecurelabs.org